Privacy Policy

This website uses various ‘cookies’ in order to track usage and improve the functionality, such as the chat system that we have installed as well as the contact forms that you use to get in touch with us. This data is stored on a third party’s servers – HubSpot.

Please read the page below to understand more about the cookies and data used on this website.

SEO Pilot Privacy Policy page header image of two people in Cornwall waving at each other

Who we are

Our website address is: https://seopilot.co.uk and we are based in Cornwall. Our physical address is: Otter Cottage, Bar Creek, Malpas, Truro, Cornwall, TR1 1SS

 

The personal data we collect and why we collect it

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your e-mail address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact forms & Chat

If you contact us using our contact forms, we will receive an email containing the content of the form that you submitted which is then stored locally on our computers and our email servers. The information is also stored by HubSpot, our Customer Relationship (CRM) software. A small cookie is placed on your computer so that we can know it is you viewing the website in the future.

If you use our chat facility, the data is also stored within our CRM system and, again, a small cookie is placed on your computer so that we can know it is you viewing the website in the future.

 

Cookies

If you leave a comment on our site you may opt in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

We use Google Analytics to store non-personal information about our visitors.

 

Who we share your data with

Our website data is collected by Google and HubSpot for our use.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Contact information

The owner of this business is:

Kurt Trew, Otter Cottage, Bar Creek, Malpas, Truro, Cornwall, TR1 1SS

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